conaito VoIP ActiveX SDK for developers of VoIP audio applications and webpages - Now new: Mic Boost, Encryption Voice & Text, Voice Conference Recording (WAV), VAD (Voice Activity Detection) conaito VoIP ActiveX library for developers of VoIP audio applications, such as voice chat, conference, VoIP, providing real-time low latency multi-client audio streaming over UDP/IP networks. Includes efficient components for sound recording, playback, encoding, decoding, mixing, resampling, reading, and writing wave files, mixer volume controls access. Provides UDP/IP server and client components for peer-to-peer, multi-user, and broadcast audio communications. Really easy to use! Working with Firewall and NAT! conaito VoIP SDK is the best way to add voice conference and text conference into your application and web pages. conaito VoIP SDK includes voip activex, voip ocx, voip com, voip dll, voip lib and voip cab, so you can use the one you like the most. Imagine which advantages your business would achieve because of the integration of¡­ ¡­ a voice messengers. Saving telephone costs, fast data transfer, leaving messages on the workplace and so on though your workers could be in different countries! ¡­ a online live support. You would be able to advise your customers every time, send them important complements and data, clue your customers of your shop system on products and support them with their order. ¡­ a meeting and conference application. Conferences of your workers could be taken place without planning so long, projects and decisions could be discussed very fast. Meeting with customers wouldn¡¯t waste so much time anymore and they even would be not too expensive. But the best thing is that the participants don¡¯t have to be together on one place! ¡­ a schooling or eLearning software. No rooms would be needed. Everybody could learn at home and therefore in the leisure time, which would be very comfortably. Thereby you could achieve a higher attendance quote because there aren¡¯t long distances or planning needed. Docents could do more teachings without being on spot and they even could save costs. ¡­ a virtual workplace. Independent workers could work on projects from every place of the world; projects could be discussed every time etc. Of course the costs of your projects would be more reviewable. A common data pool would be extant and every worker would be informed about current changes. Supported development environments: Visual Basic .NET, Visual C++ .NET, Visual C# .NET, ASP.NET, Visual Basic, Visual C++, Borland Delphi, C++ Builder, JavaScript/HTML (ActiveX), ASP, JSP and all development environments with ActiveX support.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jun 21, 2005 Hits: 769 Rating: 4.93 Votes: 54

iHelpDesk is a fully web-based service request/helpdesk software solution. iHelpDesk streamlines communication between your end users and their service providers by eliminating unthreaded emails, phone calls, and faxes. With an official place to enter and manage all work requests, users will become more self sufficient requiring less assistance from a helpdesk operator. Once implemented, users will gain confidence that their work requests will not be lost minimizing the need for redundant requests. iHelpDesk will also provide your organization with ticket anaylsis, real-time Knowledge Base ( will be added soon ), easy to use reports.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Aug 5, 2005 Hits: 772 Rating: 5.00 Votes: 1

Well documented open source CRM software package to do just about everything! It's 100%, easy to install and can be up and running in minutes!

Category:

ASP > Scripts and Components > Customer Support

Date Added: Aug 20, 2005 Hits: 708 Rating: 5.00 Votes: 1

Sophisticated eCRM customer support Help Desk. No DLLs,Works with SQL Server. Unlimited users & departments, Web based support & knowledge bank solution. Representatives can save time, share info & present a polished image, from any online browser. Source code, free install & future upgrade

Category:

ASP > Scripts and Components > Customer Support

Date Added: Aug 21, 2005 Hits: 868 Rating: 4.00 Votes: 1

Add a dealer or provider locator to your site so that customers can locate your offices from the zip they enter. Over 43,000 zip codes stored in an access database along with the ASP code that is easily modified to allow for whatever your company needs.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jul 29, 2005 Hits: 418 Rating: 0.00 Votes: 0

MagicWay HelpDesk comprises versatile systems that united provide you with numerous options. HelpDesk contains a ticket support system, a search system with a knowledge base, user system, and an administration center. Tickets They represent the core of our whole application. Here customers can report and detail problems that they may be experiencing. Main Features Reference numbers assigned Automatic escalation Customer history Ticket monitoring: Customers and Support personnel are always able to see ticket status A level of expertise can be set for individual technicians insuring that only qualified consultants answer certain questions Customer features: Open a new ticket Preview status of active and resolved tickets Rate ticket solution

Category:

ASP > Scripts and Components > Customer Support

Date Added: Aug 26, 2005 Hits: 686 Rating: 3.00 Votes: 4

Version Tracker is a system for making sure users of your application always stay up-to-date. You just use tha Version Tracker server-side ASP script to list what available versions of your product you have. Then, your Visual Basic or ASP application can use the Version Tracker client-side component to check and alert the user if an update exists. The Version Tracker server script publishes available versions as an XML document (sample), so it can be extended onto languages that we haven't covered.

Category:

ASP > Scripts and Components > Customer Support

Date Added: May 26, 2005 Hits: 349 Rating: 4.00 Votes: 1

Give your website a robust, tracable contact/support solution. Users create their own accounts and log "Tickets". Can have unlimited Support Operators to reply to the tickets. Live demo at the site

Category:

ASP > Scripts and Components > Customer Support

Date Added: Aug 8, 2005 Hits: 574 Rating: 3.00 Votes: 2

Automated support ticket routing, new XP style menus, client selected skins, PayPal integration, and so much more is available in version 3. ASP email functions are improved with single emailing feature to ensure email list privacy. New announcement functionality with WYSIWYG editor to send out HTML announcents and newsletters. Check out our demo soon!

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jul 17, 2005 Hits: 623 Rating: 5.00 Votes: 1

Connect with your customers and support issues quickly and efficiently with this easy to use, easy to install FREE script. RealLinkASP allows multiple live chat sessions in real time. Chat sessions are logged to the MSQL database, which can be later searched for quality control purposes and knowledgebase like functions. This script is the perfect addition to any help desk, or online sales environment.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Aug 13, 2005 Hits: 754 Rating: 3.80 Votes: 10