NEW VERSION RELEASE (June 15, 2005): The web based support & knowledgebase solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers ?inexpensively. This is NOT just a FAQ system or 'chat' software, but a tool that's loaded with features for admin agents and that will encourage your visitors to provide feedback without feeling intimidated! Enable complete communications and information sharing between your support technicians...from anywhere and anytime. Source code, install, support & future upgrade are all included.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jun 28, 2005 Hits: 640 Rating: 4.20 Votes: 10

Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jul 22, 2005 Hits: 665 Rating: 0.00 Votes: 0

A powerful and scalable web based CRM system integrating all areas of a business including Sales & Marketing, Services, Support, Quality Assurance and Reporting. Features include email notification, file upload, password encryption and much more.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jul 30, 2005 Hits: 740 Rating: 5.00 Votes: 5

Web Trak is a web based help desk tracking program. It is fully customizable and runs with a Microsoft Access or Microsoft SQL Server database and Internet Information Server. Web Trak v3.0 will be released in early 2004. Purchasing now will give you a free upgrade.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jun 25, 2005 Hits: 855 Rating: 5.00 Votes: 2

eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jul 16, 2005 Hits: 594 Rating: 4.33 Votes: 3

StoreCombo LiveHelp is a live chat software that enable you to chat with your Web site visitors to answer their questions. It is extremely useful for pre-purchase questions, close sales, or offer technical support. Support unlimited operators, visitors, and messages.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jul 29, 2005 Hits: 648 Rating: 0.00 Votes: 0

Work smarter with Online Work Order Suite (OWOS): Professional Edition, the web-based help desk solution. OWOS Pro helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jul 21, 2005 Hits: 862 Rating: 0.00 Votes: 0

A simple web-based help desk solution. OWOS Lite helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Aug 27, 2005 Hits: 946 Rating: 0.00 Votes: 0

Creates workorders for a IT center. Was designed spacifically for ISDN and T1 installations.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Jul 2, 2005 Hits: 929 Rating: 0.00 Votes: 0

Polar HelpDesk is a software solution for implementation of a help desk support system on your web site. Since it is a web application it is intended for internal and external support. In terms of external support it helps you in the procesess of customer relationship management (CRM), sales force automation (SFA), call center management and knowledge management. Using and tuning Polar HelpDesk is simple and intuitive and requires no training at all.

Category:

ASP > Scripts and Components > Customer Support

Date Added: Aug 3, 2005 Hits: 939 Rating: 3.40 Votes: 5