OmHelDesk is a web based helpdesk support system, useful for everyone who sells any product / service from the net and provides support. The system enables users of the websites to submit a query / trouble ticket. Visitors get a ticket number and at any given time they can track the progress of their ticket through web based interface. Operator / webmaster can check their queries in their interface and can respond to the queries of the users. System has various interfaces for operators, supervisors and administrators. System also allows creation of various departments, sub departments and is highly scalable. The script has a knowledge base and allows administrators to add articles for their users.

Category:

ASP.NET > Scripts and Controls > Customer Support

Date Added: Jun 25, 2005 Hits: 207 Rating: 5.00 Votes: 1

Scarlet CRM 1.0 is a currently in its BETA release. This software is targetted to provide businesses with a low cost CRM (Customer Relationship Management) software. If you would like to provide your feedback or recommend some modules that should be available in the system, do write to us at scarletcrm@scarlettech.com. It would also help us if you can write in to us and let us know what price you would be willing to pay for this software. Some of the features offered are lead management, call management, reporting etc. Future modules including knowledge base, graphical reporting, reminder and task management etc.

Category:

ASP.NET > Scripts and Controls > Customer Support

Date Added: Jul 4, 2005 Hits: 573 Rating: 2.00 Votes: 4

This easy-to-use chat software is designed for Web sites and intranets. It provides an inexpensive way for you to start your own chat community, conduct online meetings or conferences, provide your customers with "live support" and real-time consulting, hold moderated or celebrity chats, and host time-based chat events. Through CuteChat¡¯s flexible features, you can customize practically every aspect of the software to integrate with your Web site and your business needs.

Category:

ASP.NET > Scripts and Controls > Customer Support

Date Added: Jul 12, 2005 Hits: 845 Rating: 4.83 Votes: 24

A sophisticated eCRM Live customer support help desk system. Similar to Humanclick and liveperson, Increase your sales by providing live chat customer support on your site. Developed in ASP.NET and SQL Server 2000 stored procedures, Absolute Live Support lets you have unlimited representatives and departments,use proactive chat and visitor tracking, push pages and documents to the user,call transfers between representatives,instant messenger, detailed reports and stats plus more!

Category:

ASP.NET > Scripts and Controls > Customer Support

Date Added: Jun 13, 2005 Hits: 840 Rating: 3.42 Votes: 12